Privacy Policy

Tackla Pro Oy is responsible for safeguarding your privacy while using our services. Therefore, we have defined the policies under which the personal information is used and protected. Tackla Pro will be the acting party regarding personal information according to the EU general data protection regulation 2016/679 (GDPR). Rules for the protection of personal data inside and outside the EU.

For what purpose we use your personal information?

When giving out personal information, you consent for us to use the information collected to be able to act in accordance with our commitments to provide you with the services you want. We need your information for the following purposes:

  • In order to create your personal Tackla Pro client account (name and email)
  • To process your order in the online service (name, address, dob (for some payment methods))
  • To send you a text message if needed for delivery status information (phone number)
  • To send you offers as well as for example, newsletters and catalogs (email address, name, address)
  • To be able to contact you if ordered product delivery problem occurs (phone number or postal address)
  • In order to answer your questions and to inform you about new services or service changes (email address)
  • Inform about online winnings from our competitions (email address, name, address and telephone number)
  • To ensure that your age entitles you to online shopping (date of birth)

Your information will be retained only as long as is necessary for us to perform our obligations, or as long as the law obligates. After this, your personal data will be deleted. We can not delete your data when their retention is a legal obligation such as accounting practices, or the preservation of the legal basis such as a continuous contractual relationship.

What rights do you have?

You have the right to contact us to check our register their personal information. If there are errors or omissions, or you can ask for rectification or erasure. You also have the right to request a free registry grip of your personal data in our records. Written registration application is to be sent to customer service. You can at any time withdraw your consent to use of your information for marketing purposes (such as catalogs, newsletters or offers to send ). You can contact us either by mail or email.

Who uses the information?

We never trade/sell/exchange your information for marketing purposes to a third party. For example, suppliers dissemination of information only to the extent necessary in order for Tackla Pro to meet its commitments to you. Read about Matkahuolto privacy and data processing. Tackla Pro may pass your personal information to certain parties, such as credit reference or debt collection business credit check, identity verification, credit control and debt collection.

How do we protect your information?

Hyper Text Transfer Protocol Secure (HTTPS) is a protocol over which data is sent between your browser and the website that you are connected to. Secure means all communications between your browser and the website are encrypted. HTTPS is used to protect highly confidential online transactions like online banking and online shopping order forms. Our information security is continuously adapted to the technical developments, we will protect your data using the latest encryption.

Card Purchases

In order to have your card purchases as safe as possible, all information is sent securely. It means that information travels through a secure connection and outside parties can not read the card information. Card acquisitions will we cooperate with an authorized service provider, who checks directly to the bank that the card is valid and available for shopping. The service provider processes the debit card in an appropriate manner according to the international payment card standard PCI DSS. This security is included in all credit card and PayPal payment methods. Payment card data is, therefore, very well secured. When you purchase a debit card, we reserve the right to verify your identity.


A cookie is a small text file that is stored on your computer or mobile device, and from which it is retrieved during subsequent visits. Tackla Pro uses cookies to make your site as easy as possible. We do not collect cookies to any personally identifiable information and we do not share your information with third parties. Cookies come in two types, permanent and temporary (session cookies). Permanent cookies are stored in a file on your computer or mobile device, but never longer than 12 months duration. Session cookies are stored in a temporary and disappear when you stop browsing. These permanent cookies to store the data on your landing page and login, logging in if you select “Remember Me”. We use session cookies when you use the filter function, we check also if you are logged in to add a product to your shopping cart. You can easily enable your browser to erase cookies from your computer or mobile device. You will find the use of cookies and deletion of your browser instructions under the “Help”. You can turn off cookies or to receive information each time a new cookie is sent to your computer or mobile device. NOTE! If you turn off cookies, you will not get to take advantage of all the features.

Third party cookies

We use third-party cookies to collect information in a cumulative analysis of these tools, such as Google Analytics. Cookies are used for both permanent and temporary (session cookies). Permanent cookies are stored on your computer or mobile device, but not for longer than 24 months.


Site may contain links to web sites which we are not responsible. We can not answer these sites or the content or data protection, but provide the links in order to give our customers more additional information on various topics.


This web site includes content protected by copyright and all copyrights belong to Tackla Pro Oy


Tackla Pro Oy Customer Register

Register according to the Personal Data Act (523/199)

1. Register controller

Tackla Pro Oy
Teollisuuskatu 6, 53600 Lappeenranta
(+358) 10 778 5900

2. Register contact person

Petri Nylund

3. Register name

Tackla Pro Oy customer register

4. Purpose of personal data collection

The controller of the register handles customer personal data for the following reasons:
– customer relationship management
– reservation management
– payment processing and monitoring and credit checks
– marketing of the register controller’s services
– monitoring customer satisfaction

5. Register content

Registered name, address, phone number, email

6. Regulatory information source

Customer concerned information is collected directly from the customer.

7. Regulatory information transfer outside of EU and Eurozone

Customer register information is not transferred or disclosed outside of the EU or Eurozone.

8. Principles of data protection

The register is located in the company’s electronic system. The system is protected in normal business procedures with existing methods. Access to the system can only be gained through a personal username and password, which the system administrator grants to company personnel or a service provider who acts on behalf of the company. The offices are protected by monitoring access.

Information about website analytics

This website uses Google Inc.’s (Google) website analytics software Google Analytics. The analytics software executes JavaScript code in the service with every loaded page. Google Analytics identifies visitors using cookies, which are files stored by the browser. Site usage data is transmitted to and stored in Google’s services, and Google uses this data to offer reports about website usage, which Tackla Pro then utitlizes to track usage of and improve the service.

Tackla Pro website may be using other website anlytics software in addition to Google Analytics, which may preserve more detailed visitor information than Google Analytics. The usage areas and usage periods of these other software programs are typically limited and they are typically associated with development of the website or its individual services (e.g., tracking mouse movements on a renewed webpage or a/b testing of a renewed webpage before publication.)

Information or statistics gathered through website analytics are not connected to user registration information. Google may transmit website analytics information to third parties, or Google or Tackla Pro can use third parties as subcontractors for data handling. The user can prevent the use of cookies by activating cookie prevention in the browser’s settings. In this case, the user may not be able to take advantage of all website functionality.

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