Delivery Terms

Products and pricing

When visitor views products at our business partner site, retail prices are shown without Finland sales tax 24% (later referred as sales tax). If a visitor wishes to be a partner, a registration and approval process needs to be completed. A visitor can register and login. After registering, customer goes through a business partner approval process by Tackla Pro. After the approval, business partner can make orders.

We will assign business partner proper pricing after business partner approval. When prices are set, partner will see discounted prices when signed in.


Partner is in the VIES-system with a valid VAT-number
If partner orders are shipped within the EU area, and partner has a valid VAT-number in the VIES-system, after we have set a proper tax status, partner sees tax free prices in the store. However, at the checkout sales tax is added to the order. This is later deducted from the order, once valid VAT-status is verified for this order.

Partner is not in the VIES-system
After we have set a proper tax status, partner sees prices with sales taxes in the store. At the checkout, partner sees same prices as in the store, with sales taxes.


Partner sees always sales tax free prices. Sales tax is not added for orders shipping outside of the EU area.

Postal and delivery costs

This is invoiced based online store, so delivery costs are not calculated here. Delivery costs are verified on a case basis and we will contact the partner to confirm delivery method and costs, once the order is verified. When ordering outside of the EU area, the partner is responsible for all possible customs fees and duties.

Exchange and return

All products have 14 day exchange and return option excluding custom embroidered products except for damaged items. 14 days starts from getting the parcel. Returned items must be unused and in original packaging. Tackla Pro Oy notifies possible delivery delays and out-of-stock products in the webshop.

When returning a package, the partner needs to include a written note or use the package document to report the defects in the product or other reason for return or exchange. The partner needs to disclose whether a money back versus a new undamaged or different size, color etc. product is desired. If this order is paid already and a money back is desired, the partner needs to disclose money back account number. If the order is not paid yet, we will credit the partner account accordingly.

EU returns

Parcels inside the EU area are delivered via GLS services, unless the partner wants to use their preferred delivery services. For a return or exchange the partner needs to contact us for evaluation of best proceeding.

Returns outside of the EU area

Parcel delivery outside of the EU area is negotiated with the partner. For a return or exchange the partner needs to contact us for a best proceeding.

Payment options

Invoice terms are negotiated with the partner.

Delivery and transport

Delivery and transport terms are negotiated with the partner.

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